Unicommerce Expands Its Reach with Shipway Acquisition
In a strategic move to strengthen its position in the e-commerce logistics industry, Unicommerce eSolutions Limited has completed the acquisition of a majority stake in the courier aggregation platform Shipway Technology Private Limited. This marks a significant step for Unicommerce, a leading player in the logistics and supply chain tech…
E-commerce giant Meesho has made significant strides in reducing its customer support costs, thanks to the integration of generative artificial intelligence (GenAI) into its operations. Sanjeev Barnwal, the founder and chief technology officer (CTO) of Meesho, revealed that the company has successfully automated 95% of its customer support chats, resulting in a remarkable 90% reduction in related…
