Imagine searching for customer service info online and instantly being able to chat with a live agent or an AI-powered bot – right from your phone’s SMS inbox.
That’s exactly what Google is testing in India with its RCS-Search integration, which promises to change the way businesses communicate with customers. In a groundbreaking move, Google is combining its powerful Search app with Rich…
Meesho, the Bengaluru-based e-commerce unicorn, has just launched an innovative, AI-powered voice bot aimed at transforming customer service. This generative AI (GenAI) tool is set to improve the shopping experience for millions of customers, particularly in India’s Tier II cities and beyond, where access to advanced technology can be limited.
Introducing Meesho’s Groundbreaking GenAI Voice…
Introduction: A Groundbreaking Partnership
Girnar AI Innovations Lab has announced a strategic partnership with CarDekho Group’s investment arm, Girnar Vision Fund (GVF), following a successful pre-seed funding round. This collaboration aims to transform customer support through advanced AI solutions, including voicebots and chatbots designed to enhance customer interactions across various…
LiaPlus AI, a cutting-edge customer support automation platform, has successfully raised Rs 2 crore in a recent seed funding round. The round, led by Inflection Point Ventures (IPV), a prominent angel investment firm based in Gurugram, also saw contributions from Chandigarh Angel Network (CAN), Growth Sense, and Growth91. The new capital will be utilized to expand the team, forge global…
